Here are a selection of Frequently Asked Questions, alongside helpful links and contact details to help you get in touch with the right people.
How do I apply for Citizenship?
The Citizenship Unit opening hours are Monday to Friday, 9.am to 4pm. For more details please contact the Citizenship Unit at: The Old Courthouse, St Albans Road East, Hatfield, AL10 0ES
T: 01707 897396
How do I apply for a Bus Pass or Disability Parking badge?
For information on bus passes and blue badges, please visit Hertfordshire County Council’s website or call 0300 123 4042
Can I pay my Council Tax?
Welwyn Hatfield Borough Council administer Council Tax payments for the borough, please visit their website for details of payment methods or to pay online, or alternatively please telephone 01707 357000.
Can I apply for housing? Can I pay my rent?
For all housing enquiries, please visit Welwyn Hatfield Borough Council’s website – here you will be able to make an application for housing or pay your rent online.
How do I report a pothole?
To report any of the following faults; pothole, street lights, flooding, traffic signals, please use Hertfordshire County Council’s online fault reporting system or telephone 0300 123 4047
Can I order a copy of my marriage certificate?
To order a copy of your marriage certificate, please either telephone Hertfordshire County Council on 0300 123 4045 or visit their website.
Can I put my child’s name down for a school place?
To apply for a reception, junior and senior school place, please visit the Hertfordshire County Council website